1. About these Terms
These Website & Waitlist Terms (the "Terms") are a legal agreement between you and Zuhura Solutions ("we", "us", "our"). They apply when you visit our website at zuhurasolutions.com (the "Site") or join the Halisi Trolley waitlist.
By using the Site or submitting a waitlist entry, you confirm that you have read and agree to these Terms and our Privacy Policy and Cookie Policy, which are part of these Terms. If you do not agree, please do not use the Site.
2. Who we are
- Trading name: Zuhura Solutions
- Address: Eastern Bypass, Nairobi, Kenya
- Email: info@zuhurasolutions.com
- Phone / WhatsApp: (+254) 725 260 260
3. Who can use the Site
You must be at least eighteen (18) years old and have the legal capacity to enter into a binding agreement under the laws of the Republic of Kenya (or the jurisdiction where you live, if it is stricter). If you are using the Site on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.
4. What the Site does
The Site is an informational website about Zuhura Solutions and the Halisi Trolley clean-energy vending cart. You can read about the product, learn about our impact work, send us a message, or join the waitlist to hear when the Halisi Trolley is available in your area.
Joining the waitlist is not a purchase, not an offer to sell, and not a reservation. It is simply an expression of interest. It does not lock in availability, price, delivery date, or specification. We may change or discontinue the product, the pricing, or the waitlist at any time and without notice.
5. Your waitlist or contact submission
When you fill in a form on the Site, you confirm that:
- the information you give us is accurate, complete, and up to date;
- you are either the person the information relates to, or you have the authority of that person to submit it;
- you agree that we may contact you using the details you provide, for the purposes set out in our Privacy Policy.
If any of your details change, please email info@zuhurasolutions.com so we can update them.
6. No professional advice
Content on the Site is for general information only. It is not, and should not be relied on as, engineering, financial, investment, legal, energy, or any other professional advice. You should seek independent advice before taking any action that relies on information from the Site.
7. Acceptable use
When you use the Site, you agree that you will not:
- use the Site in a way that is unlawful, fraudulent, or harmful;
- submit false or misleading information, impersonate another person, or submit someone else's personal data without their authority;
- attempt to probe, scan, or test the vulnerability of the Site; try to break authentication or security measures; or interfere with other users' use of the Site;
- introduce viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful;
- use automated means (including scrapers, bots, and crawlers) to collect data from the Site
beyond what is permitted by our
robots.txtfile, or to flood the Site with requests; - copy, republish, or commercially exploit our content without our written permission;
- harass, threaten, or discriminate against any person, or post content that is defamatory, obscene, hateful, or otherwise unlawful.
8. Intellectual property
The Site and everything on it — including the "Zuhura" and "Halisi Trolley" names, logos, brand marks, product designs, photographs, illustrations, videos, text, and source code — is owned by Zuhura Solutions or our licensors and is protected by Kenyan and international intellectual property laws.
We grant you a limited, revocable, non-exclusive, non-transferable licence to view and use the Site for your personal, non-commercial use. You may not:
- reproduce, distribute, modify, display, or create derivative works from any part of the Site;
- use our trade marks or trade names without our prior written consent;
- remove or alter any copyright, trade mark, or other proprietary notice.
If you believe content on the Site infringes your rights, please email info@zuhurasolutions.com with details and we will investigate.
9. Feedback and suggestions
If you send us ideas, suggestions, or feedback about our Site or products, we may use them freely and without any obligation or compensation to you. You grant us a perpetual, worldwide, royalty-free, sub-licensable, irrevocable licence to use, reproduce, modify, and exploit your feedback for any purpose. You confirm that your feedback is not confidential and does not infringe anyone else's rights.
10. Third-party content and links
The Site may link to, embed, or reference content from third parties (for example, LinkedIn, YouTube, TikTok, Facebook, and WhatsApp). We provide these links as a convenience. We do not endorse, and we are not responsible for, third-party content, services, or privacy practices.
11. Disclaimers
To the maximum extent permitted by law, the Site and its content are provided "as is" and "as available", without any warranty of any kind, whether express, implied, or statutory, including warranties of satisfactory quality, merchantability, fitness for a particular purpose, accuracy, non-infringement, or uninterrupted or error-free operation.
We do not warrant that any information on the Site is current, complete, or error-free, that the Site will be available at any particular time or location, or that defects will be corrected.
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited. If you are a consumer, these Terms do not affect the mandatory rights you have under the Consumer Protection Act, 2012 (Kenya) or any other consumer law that applies to you.
12. Limitation of liability
To the maximum extent permitted by law, Zuhura Solutions, its directors, employees, and affiliates will not be liable to you for any:
- indirect, incidental, consequential, special, exemplary, or punitive damages;
- loss of profits, revenue, business, goodwill, anticipated savings, or opportunity;
- loss or corruption of data;
- any claim arising from reliance on content on the Site, from our delay or failure to respond to a waitlist entry or inquiry, or from any unavailability of the Site.
Our total aggregate liability to you in any twelve-month period, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising out of or in connection with these Terms or your use of the Site, is limited to the greater of Kenyan Shillings Five Thousand (KES 5,000) or the amount, if any, you paid us in that period (which, for a free informational Site, will usually be zero).
The limits in this section do not apply to liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.
13. Your promise to us (indemnity)
You agree to indemnify and hold Zuhura Solutions harmless from any claims, losses, damages, fines, or costs (including reasonable legal fees) arising from:
- your breach of these Terms;
- your misuse of the Site;
- your violation of any law or any third party's rights.
14. Suspension and termination
We may suspend or terminate your access to the Site, or remove your waitlist entry, at any time and without notice if we reasonably believe you have breached these Terms, used the Site in a way that harms others, or created legal or security risk for us. Sections of these Terms that by their nature should continue (including intellectual property, disclaimers, liability, indemnity, and governing law) will survive termination.
15. Changes to these Terms
We may update these Terms from time to time. When we make a material change, we will update the effective date and version at the top of this page and, where appropriate, give you reasonable notice through the Site or by email. Your continued use of the Site after a change takes effect means you accept the updated Terms.
16. Governing law
These Terms are governed by the laws of the Republic of Kenya.
17. Disputes
If a dispute arises between us, we would like to resolve it quickly and informally. Please contact us first at info@zuhurasolutions.com so we can try to understand and fix the problem.
If a dispute cannot be resolved within thirty (30) days of written notice, the parties agree to submit the dispute to the courts of Kenya, sitting in Nairobi, on a non-exclusive basis. Nothing in this section prevents a party from seeking urgent injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
18. Events outside our control
We will not be liable for any failure or delay in performing our obligations under these Terms that is caused by events reasonably outside our control, including acts of God, fire, flood, epidemic, pandemic, public-health measures, war, civil unrest, strike, failure of public utilities, failure of public telecommunications networks, or government action.
19. General
- Severability: if any provision of these Terms is found to be unenforceable, the rest will continue in full force.
- No waiver: if we do not enforce a right or provision, that is not a waiver of it.
- Assignment: you may not assign these Terms without our consent. We may assign them to an affiliate or to a successor in connection with a merger, reorganisation, or sale.
- Entire agreement: these Terms, together with the Privacy Policy and Cookie Policy, are the whole agreement between you and us about your use of the Site, and replace any earlier agreement about the same subject.
- No third-party beneficiaries: no person other than you and us has any right to enforce these Terms.
- No partnership: nothing in these Terms creates any partnership, agency, joint venture, or employment relationship between you and us.
20. Contact
Email info@zuhurasolutions.com or write to Zuhura Solutions, Eastern Bypass, Nairobi, Kenya.